Privacy Policy

Collection and Use of Data

When you use the Questovery application, certain personal data may be collected to ensure an optimal experience. This data includes your name, email address, location, and other relevant information related to your use of the application.

We use this data to provide the services of the application, manage user accounts, personalize your experience, and improve our services based on your needs and preferences.

Cookies and Authentication

The application uses cookies, including an authentication cookie that retains the JWT (JSON Web Token) token. This cookie is used to authenticate users when they access secure parts of the web-based application. The JWT token is encrypted and does not contain any personally identifiable information. It is used solely for authentication purposes.

Specific Features

The Questovery application offers several features that require the collection of personal data for their proper functioning:

  • Creation and Customization of Quests and Stages: Data such as text, images, audio recordings, videos, and GPS locations of stages are collected to customize your quests and make them engaging and captivating.

  • Creation and Customization of Teams and Players: Information such as team names, player names, and team images are collected to allow you to customize your teams and enhance the gaming experience.

  • User Account: User account-related data, such as email address, pseudonym, profile picture, device information for push notifications, organization name, and subscription ID to Lemonsquezy, is collected to facilitate account management and ensure a smooth user experience.

Anonymous Data for Audience Measurement

We also collect anonymous data for the purpose of audience measurement and service improvement. This data includes information such as country, screen size, operating system, and similar parameters. This data helps us understand how users interact with the application and optimize their experience.

Data Sharing

We want to emphasize that the data collected in the context of using the Questovery application will not be used for purposes other than those necessary for the proper functioning of the aforementioned features. We do not share your personal data with third parties, except in the specific cases stated in our privacy policy.

Data Security

We take appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encrypting sensitive data and implementing advanced security protocols.

Data Protection Officer (DPO) Rights

We have appointed a Data Protection Officer (DPO) to oversee the protection of your personal data. If you have questions or concerns about the collection and use of your data or wish to exercise your data protection rights, you can contact our DPO at dpo@lezo.dev.

Your Rights

You have the right to access, correct, update, or delete your personal data. You can also request the deletion of your account. To exercise these rights, please contact us at support@questovery.com.

Modification of the Privacy Policy

We reserve the right to modify this privacy policy at any time. The changes will be posted on this page. Please regularly check this page for updates.

By using the Questovery application, you accept this privacy policy and the processing of your data in accordance with its terms.